T&C Digital Services Helpdesk

TM - Prerequisites 14

• Who is involved in the online Talent Management?
• What are the different roles in the Talent Management Platform?
• How can I access the Talent Management platform?
• How to perform a search in the organization chart?
• How to manage my professional information?

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TM - Performance Document 30

• How to initialize a Performance Document?
• What are the Technical Skills?
• How to review LCF Competencies and Technical Skills?
• What kind of goals does the Manager have to set?
• How to set Goals in the Performance Document?

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TM - Regular Checkpoints & Annual Wrap-Up (continuous evaluation) 22

• What are the benefits of the continuous evaluation?
• What is a Regular Checkpoint?
• What is the Yearly Wrap-Up?
• How to share my Employee's Performance Document ?
• How to submit a Performance Document?

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TM - Succession Plan & Talent Pool 5

• How to create a Succession Plan?
• How to create a Talent Pool?
• Who can access the Succession plan section?
• Do we need to have Succession plan for everyone?
• When a Talent is recalibrated in the 12 box, does her potential and performance review details adjust to reflect the change in her 12 box calibration?

TM - T&C Admin 17

• How to complete a Performance Document?
• How to transfer a Performance Document to another Manager?
• How to reopen a Performance Document?
• How to delete a Performance Document?
• How to cancel a Performance Document?

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TM - Other topics 3

• How do I proceed if I have lost my credentials to access the Talent Management platform?
• How do I set the platform in my preferred language?
• What is the functional impact of the closing Talent Management Cycle for review period 2021?

TM - Shape Your Future 7

• I have a validated INES account from a hub, but why am I unable to access Shape Your Future module?
• Will the list of hotels eligible to access Shape Your Future be expanded in the future?
• I have a validated profile in INES as an Emerging/Professional/Executive/Visionary Leader, but my Manager is not able to find in the Shape Your Future Evaluation Feature
• I am a Future and I need to proceed to a Shape Your Future self-evaluation. How do I start the Shape Your Future evaluation?
• When does the global rating appear for my profile in Shape Your Future?

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TM - Talent Card 3

• What is a Talent Card & Use of Talent Card?
• How to Create/Generate/Download Talent Card?
• Information in the Talent Card