T&C Digital Services Helpdesk

Shape Your Future is meant only for hotels (not corporate offices) in Europe and North Africa only (ENA HUB). It is not available for other Hubs.

Shape Your Future is meant only for 9 pilot hotels for the next 3 months (Until April 2023). No additional hotels will be deployed prior to May 2023.

Shape Your Future is meant for Managers to evaluate users with a job flagged as Future Leaders, as per the INES job architecture. There is no possibility to...

Employee self-evaluation is manually initiated by the manager who may either choose and single job or a multiple job evaluation.

When the manager submits the evaluation, it ends the evaluation process and leads to a global rating.

As per the current system configuration, the Shape Your Future module is designed to show the list of users who fall under Future leaders. In case your name...

Please follow the below step-by-step to manually initiate employee evaluation: Login into My Heartist Portal >> Click on Evaluate my direct reportees...