T&C Digital Services Helpdesk

All roles within hotels and corporate offices that are classified at the ‘Future’ to ‘Visionary’ Leader level within the Accor Leadership Capability Framewo...

EMPLOYEE: FROM FUTURE TO VISIONARY LEADERS  A user who is able to access online Performance Management process: Suggest goals to his/her manager, complet...

As an Employee, you can access to the Talent Management platform via the 'My Performance Evaluation' menu available on the right panel of the Hearti...

There are two ways to perform a search in the organization chart : either by searching in your organization chart or by searching directly for the person yo...

To manage your professional information you need to go in the dedicated section in Talent Management Plateform to enter your Career Preferences and your Wor...

To access your Team's Skills and Qualifications, you need to go in the 'Skills and Qualifications' section in the Talent Management Platform.  ...

To manage your Team's Career Development, you need to go in the 'Career Development' section in the Talent Management Platform. You can see your...

It is mandatory, but you do not need an Accor email address. You may use a personal email address if you do not have a professional email address. You will ...

No, because his/her ID in the My Heartist Portal is already created and his/her account is the same for Talent Management and Talent Acquisition.

The roles are assign by the INES admin in a hotel with a T&C, or by the General Manager, in a hotel without T&C.  INES admin role can be delegated ...