Access

How to go to the Talent Acquisition platform?
To Access the Talent Acquisition platform, login into INES/My Heartist Portal >> Click on "Recruitment (SmartRecruiters)" under "My Rec...
Tue, 26 Mar, 2024 at 12:39 PM
How do I set the platform in my language?
Kindly note, by default the platform is displayed in the language set in your browser. To change the Language of your Google Chrome, kindly follow the s...
Tue, 28 Jun, 2022 at 11:35 AM
How do I proceed if I have lost my credentials?
If you have lost your '@myaccor.com' session password, click on this link : https://apps.myaccorhotels.com/Manage and set your password according to...
Tue, 12 Jul, 2022 at 10:28 AM
What is the policy for "@myaccor.com" passwords?
A password for a @myaccor.com login must follow these rules: at least 9 characters  at least one Capital Letter + one Small Letter + one Number and/or Sy...
Thu, 4 Jun, 2020 at 6:56 PM
I can't connect to INES with my MyAccorHotels.com Employee Access
On July 2nd 2019, all existing Employee Access provided by INES or AccorLive were renamed to reflect Accor's rebranding.  Your account remains the s...
Thu, 13 Feb, 2020 at 10:56 AM
What is an Accor Employee access?
Your Employee access is your unique identifier within Accor and is the key to unlock many services within the Group. It can be provided by your organization...
Mon, 22 Jul, 2019 at 5:34 PM
The link I received is not working, what should I do?
If you receive an error message when following an invitation link, it may have expired or it been already taken (by mistake). In any case, you should ask yo...
Mon, 22 Jul, 2019 at 5:04 PM
I have a generic email address (eg "H1234@acco.com"), how do I access INES?
If you use a generic email address ( Eg: H1234-GM@accor.com) an error message will be displayed. You will need to create an account with another email addr...
Tue, 28 Jun, 2022 at 11:36 AM
To whom can I send an INES invitation link?
The Invitation link can be sent to anyone who is joining your hotel/property as per the system design. If you are working in property/hotel A, you can send...
Wed, 29 Jun, 2022 at 8:57 AM
How do I Self Register into INES (For Hotels)?
The registration process has been simplified to facilitate the process and avoid issues.  Please find below how to proceed: 1) CONNECTION IN PRIVATE: ...
Fri, 25 Aug, 2023 at 11:55 AM