T&C Digital Services Helpdesk

The registration process has been simplified to facilitate the process and avoid issues.

 Please find below how to proceed:

1) CONNECTION IN PRIVATE:
 
 For a better user experience, it is recommended to use the following browsers:

After receiving the registration link to create your account in INES, the first step, is to open a New Incognito Window.

2) GET TO THE REGISTRATION PAGE:

Copy and paste the invitation link in the new incognito window; you will land on the registration page below and click on "Create my account", Get started quickly! 

3) YOUR EMAIL:
 

Check your new HOTEL ENTITY >>> Type in your Email Address

If you already remember the associated ACCOR account (@accor.com, @myaccor.com, @myfairmont.com, @ennismore.com, @brands.com) then the system will be asked to enter your password at the end of the process. Otherwise, please use your personal email address.
 

Click on “Next”

4) ABOUT YOU:

Indicate your First Name and Last Name
Optional:
      - Gender
      - Date of birth

Note: If you have an Accor account some information will be already pre-filled. You may update it if needed.

5) YOUR CURRENT JOB:
 

Indicate:

- Position title
- Job Function
- Job title

Please note that as you are self-registering for a Hotel, you can only choose Hotel jobs in the job selection. 

If you do not find your job function/job title in the drop-down list, please select the closest option under the job title and specify your job title in your position title field.

Indicate:

- Start Date (Current Position)

- Start Date (with Accor)

Indicate:

- Direct Manager’s Name

If you cannot find your manager, it might be possible that your manager has not enrolled in the platform yet. In this case please select “I don’t find my manager”.  

Click on “Next”. 

6) TERMS & CONDITIONS:

- Read and tick mark the Terms & Conditions.

- Read the Data Protection Policy and select Yes.

- Click on Register.

7) CONGRATULATION: 

You have successfully registered in INES.

If you use a new/fresh personal email for registration, you will have received a Welcome Email and a separate mail with your Login Credentials to connect to the platform on your email account.

The login page looks like the following:

8) LOGIN LINK:

You can log in to INES at the https://ines-accor.com/login
You can add this URL to the list of your bookmarks!

You will have restricted access to INES till validation:

• Before Validation:
  
  
  
• After Validation:
  
  You will have access to all the modules such as Talent Acquisition, Talent Management and Learning & Development as per your entity’s subscription.
  
  

Please note that @myaccor is the digital identity provided by Accor to access all Accor applications for external employees. @myaccor account is created when external employees (hotel employees, independent contractors, etc.) self-register on INES or any other Accor application. Moreover, @myaccor is not an email address, i.e., there is no inbox, but an account based on an email. However, once the @myaccor account is created, it can be used to access all Accor applications such as INES, AccorLive, Yammer, etc.