Access

How do I Self Register into INES (For Corporate)?
The registration process has been simplified to facilitate the process and avoid issues. Please find below how to proceed: 1) CONNECTION IN PRIVATE:   ...
Fri, 25 Aug, 2023 at 11:55 AM
How long should I wait to get access after being validated or given a role?
INES has experienced an unusual high level of requests in the latest days. This resulted in unexpected delays in updating user accounts once validated by th...
Tue, 28 Jun, 2022 at 3:01 PM
How can I send an invitation link to register in INES ?
Invitation links enable employees to register in INES. It is mandatory to register to be able to use INES. Links have to be sent with the "Invite My Co...
Wed, 25 Nov, 2020 at 6:26 PM
On which devices is INES available ?
INES is available on laptop, tablet and smartphone. It is not an app to download but a web page to open directly in your browser. It can be accessed by ...
Fri, 9 Sep, 2022 at 12:14 PM
Which browsers are recommended to use INES ?
For a better user experience, it is recommended to use the following browers: - Google Chrome - Mozilla Firefox - Safari You should use them in "Incogn...
Tue, 7 Jul, 2020 at 6:05 PM
How do I proceed if I have lost my password of @myfairmont.com login?
For FRS users with '@myfairmont.com' logins, a self-service for password reset exists : https://password.myfrhi.com/ (only available on Accor ...
Wed, 11 May, 2022 at 2:20 PM
I don't have access to some Services in the My Heartist Portal
To access to Services that are enabled for your entity, please ensure to :  Have your position validated in the My Heartist Portal by your manager or your...
Tue, 28 Jun, 2022 at 11:42 AM