Oracle L&D - Prerequisites

What are the different roles in the Learning and Development Platform?
LEARNERS He/She is able to: •Subscribe to learning offers •Follow learning offers assignments •Join learning communities •Create, share or benefit peer...
Thu, 17 Oct, 2019 at 5:21 PM
How can I access the Learning and Development platform?
As a Learner, you can access the Learning and Development platform through the 'My Learning’ available on the right panel of the My Heartist Portal by c...
Fri, 27 May, 2022 at 3:00 PM
How to perform a search in the organization chart?
There are two ways to perform a search in the organization chart : either by searching in your organization chart or by searching directly for the person...
Tue, 31 May, 2022 at 4:02 PM
Is it mandatory for the user to register via an email ID?
Yes, but you do not need an Accor email address. The link of registration can be send to with every canals but for the registration process you need an ema...
Wed, 1 Jun, 2022 at 3:57 PM
Does an invitation link need to be sent to an HOD who already has access to the My Heartist Portal as they are a Talent Management Specialist in Oracle ?
No, because his/her ID in the My Heartist Portal is already created and his/her account is the same for Talent Management and Learning and Development.
Fri, 17 Jun, 2022 at 11:49 AM
Who can assign roles?
The roles are assign by the INES admin in a hotel with a T&C, or by the General Manager, in a hotel without T&C.  INES admin role can be delegated ...
Thu, 17 Oct, 2019 at 5:08 PM
How to record any issue encountered in Learning & Development or Talent Management applications?
ou can use this feature to record any issue encountered in Learning and Development or Talent Management applications to leverage the support team for provi...
Mon, 23 May, 2022 at 10:33 AM
What if I use a generic email address to register?
When you use a generic email address ( Eg : H1234-GM@accor.com) an error message will be displayed. You will need to create an account with another email a...
Wed, 1 Jun, 2022 at 3:59 PM
How do I proceed if I have lost my credentials to access the Learning & Development platform?
If you have lost your '@myaccor.com' session password, click on this link : https://apps.myaccorhotels.com/Manage and set your password according to...
Tue, 12 Jul, 2022 at 10:29 AM