T&C Digital Services Helpdesk

Only administrators or candidates themselves are able to delete profiles in SmartRecruiters. If you really need to delete a candidate, please make a tick...

You have to start writing the beginning of the name of the room in your agency. 

You can make a search for candidates by keywords with the SmartRecruiters' search engine as explained in this topic from the Help Center. 

Those who don't use Gmail cannot accept or refuse an invitation so the status stays "pending". 

Emails sent from the Job Add (for instance to several candidates) do not enable the merge fields list but you can still use them.  To do so, you c...

The “At-a-Glance” part only accounts for candidates who are in the status of “New”, “In-Review”, “Interview, “Offered”, “Hired”, “Rejection” and “With...

If employees have interesting profiles that they simply want to submit to you but have not found jobs that match with them, the solution is to create a job...

When you start communicating with a candidate via “Emails” tab, it generates an email address of this kind  : 5c656a9a6522050006c55ca9849bd2e7-2906-4...

Firstly, you must attach the potential candidate to a job before sending him or her an InMail. To make it easy, check the reference of the job in Sma...

As we have already told you, it is important to parse resumes so that you can search candidates in SmartRecruiters by keywords.  If you have well ...