T&C Digital Services Helpdesk

Job statuses help you identify whether a job is published and its current state within your hiring process.                          SmartRecruiters dist...

Before creating a Freshdesk ticket, please check the Help Center SmartRecruiters, which is already well documented! Your Access Group: Determined at...

When a candidate deletes his account from his candidate space, is the recruiter advised ? In what way ?  When a candidate deletes his profile a...

How can I modify an email template?  Only the administrators can modify the email templates, you just have to create a Quick Ticket specifying ...

The only mandatory fields to apply are Last Name, First Name, and Email Address. They cannot be modified. 

You can but you mustn’t import or create a candidate without attaching him/her to an offer.   If you do this, you will be the only one to see him/her...

Only administrators or candidates themselves are able to delete profiles in SmartRecruiters. If you really need to delete a candidate, please make a tick...

You have to start writing the beginning of the name of the room in your agency. 

You can make a search for candidates by keywords with the SmartRecruiters' search engine as explained in this topic from the Help Center. 

Those who don't use Gmail cannot accept or refuse an invitation so the status stays "pending".