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I cannot find my manager in the list, what do I do?
If you cannot see your manager's name in the list, it means she/he has not registered yet or that she/he has registered but is still pending for validat...
Tue, 7 Apr, 2020 at 4:53 PM
How can I indicate when I change position within the same hotel/organization?
Login into My Heartist Portal >> Click on View Profile     Here you can check your current position. >> To add NEW POSITION, click on +Add ...
Tue, 20 Jun, 2023 at 11:24 AM
How do I delete an Employee profile in the My Heartist Portal?
As of date it is not possible to delete a profile in the My Heartist Portal . However, we can remove someone from the My Heartist Portal upon his/her termin...
Tue, 28 Jun, 2022 at 3:12 PM
Why am I able to see employees who left ?
This question can refer to 2 different use cases.  1. The employee is still active in INES but doesn't work anymore in my entity 2. The employee le...
Wed, 25 Nov, 2020 at 7:08 PM
How can I indicate my new position when I move from one hotel/entity to another hotel/entity?
TABLE OF CONTENTS       1. Enter END DATE of current position     2. Self-registration by invitation link from GM/Admin/Manager   1. Enter END DATE of...
Wed, 7 Sep, 2022 at 3:13 PM
How can I add multiple INES Hotel/Corporate for a user profile from the My Heartist Portal?
Login into My Heartist Portal >> Click on the T&C Back Office tab under My Admin Actions. Expand the INES Administration tab >> Click ...
Tue, 7 Feb, 2023 at 11:00 AM