Other

I cannot find my manager in the list, what do I do?
If you cannot see your manager's name in the list, it means they have not registered yet or that they have registered but is still pending for validatio...
Tue, 19 Nov, 2024 at 10:23 AM
How can I indicate when I change position within the same hotel/organization?
Login into My Heartist Portal >> Click on View Profile     Here you can check your current position. >> To add NEW POSITION, click on +Add ...
Tue, 20 Jun, 2023 at 11:24 AM
How do I delete an Employee profile in the My Heartist Portal?
As of date it is not possible to delete a profile in the My Heartist Portal . However, we can remove someone from the My Heartist Portal upon his/her termin...
Tue, 28 Jun, 2022 at 3:12 PM
Why am I able to see employees who left ?
This question can refer to 2 different use cases.  1. The employee is still active in INES but doesn't work anymore in my entity 2. The employee le...
Wed, 25 Nov, 2020 at 7:08 PM
How can I indicate my new position when I move from one hotel/entity to another hotel/entity?
TABLE OF CONTENTS       1. Enter END DATE of current position     2. Self-registration by invitation link from GM/Admin/Manager   1. Enter END DATE of...
Wed, 7 Sep, 2022 at 3:13 PM
How can I add multiple INES Hotel/Corporate for a user profile from the My Heartist Portal?
Login into My Heartist Portal >> Click on the T&C Back Office tab under My Admin Actions. Expand the INES Administration tab >> Click ...
Tue, 7 Feb, 2023 at 11:00 AM