T&C Digital Services Helpdesk

Access 5

• How do I set the platform in my language?
• How do I proceed if I have lost my credentials?
• I have a generic email address (eg "H1234@brand.com"), how do I access INES?
• To whom can I send an INES invitation link?
• How do I register to INES (for Corporate) ?

Other 2

• Why do I have to give a personal email address when registering to INES?
• How can I update my professional email address?

Role 2

• What is the INES Administrator role ?
• As a General Manager or INES Administrator ("hotel admin" in the employee app), why cannot I find a specific employee to identify him/her in the "Recruiters" list?

Others 2

• Je ne trouve pas mon manager dans la liste, que dois-je faire?
• How do I delete an Employee profile in the Employee App?