As a user part of an entity who has SmartRecruiters TA module activated, you can access the Talent Acquisition-SmartRecruiter platform via the ”Recruitment (SmartRecruiters)” section available under the ”My Recruiting” tab on the right panel of the My Heartist Portal.
You need to access SmartRecruiters only via INES.
You will be redirected to the below page of Talent Acquisition-SmartRecruiter module.
Prerequisite:
Your General Manager or INES administrator can identify you as a Recruiter in the Heartist Portal. Once done, a short delay is to be expected.
If you have lost your credentials, please follow this FAQ.
If you cannot access to the Talent Acquisition-SmartRecruiter Platform it can be for 3 different reasons:
1) The service has not been activated and set up for your organization.
2) You haven't been verified in INES.
3) You haven't been assigned for a Talent Acquisition role (Hiring manager or Recruiter).
Please contact your General Manager or INES Administrator. If all options are checked and there is still an issue, create a support request.