For each training completed, a certificate is provided by Accor within INES.
To print a certificate, there are lots of tips and tricks to know with the current interface.
Please find below a step by step with screenshots on how to print a certificate of completion:
Login into My Heartist Portal >> Click on Learning under My Learning
On the "What to learn" page, click on "Actions" menu and select "View Learning History" to retrieve all certificates of completed learnings.
As your completed courses appears click on the course that you want to download your certificate.
Click on “Actions” menu and select “Print Certificate” to print/download your certificate.