When you register to INES, you create an INES account and an Accor Employee access if you don't have one.
To register, your should use one of the following email address:
- firstname.lastname@Accor.com
- firstname.lastname@MyAccor.com
- firstname.lastname@MyFairmont.com
- firstname.lastname@Movempick.com
If you do not have one of them, you can use your personal email address.
/!\ The users that entered a non @accor.com email address can enter a professional email address in the My Heartist Portal profile.
https://ines-helpdesk.freshdesk.com/en/support/solutions/articles/44001767527-how-can-i-update-my-professional-email-address- /!\
/!\ Please do not use Generic email address (such as h1234@brand.com) or email alias (jeff.doe@brand.com, redirecting to h1234-gm@brand.com). /!\